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FAQ/Glossary of Terms

Steven Lozano performing paintless dent repair on a vehicle.

What does PDR stand for?

PDR stands for “Paintless Dent Repair,” which is our technique for removing unsightly dents and dings without having to repaint the vehicle. Our goal with each PDR is to restore to vehicle’s body to factory condition.

How does it work?

Most vehicles’ body panels have some kind of holes through which we can access the inside of the body. Using sophisticated rods and hammers—along with some very bright lights—we slowly work dings and dents out with just the right amount of pressure and patience.

In the event that a ding has occurred on a no-access portion of the vehicle, we use adhesive glue pullers to suction the dings out.

Could I do PDR myself?

Without extensive training, no. We’ve seen our fair share of home-done PDR jobs, and the outcome usually isn’t pretty.

How long does PDR take?

For small or isolated dings, most PDR can be completed in half a day. For extensively damaged vehicles—like those caught in a hail storm—full PDR can take up to three days to complete.

How much does PDR cost?

Small dings can generally repaired for less than $100. Extensively hail-damaged vehicles—if they can be completely repaired—can cost up to $4,000 or more.

Can any dent be repaired utilizing paintless dent repair?

No. Depth and location are generally the two determining factors. Shallow and large dents are generally easier to fix. However, deep dents often can’t be fixed because the metal has been too stretched. If a dent has cracked or chipped paint, this is often a good indication that a dent cannot be repaired utilizing PDR.

Does PDR get included in a CARFAX report?

No. (Unlike full-service paint.)